So You Want To Be A Passionate Website Support Specialist?
Compensation & Benefits
Do you love working with people and making an impact online? Can you turn a basic website into something extraordinary with just few clicks? If you're passionate about helping small businesses thrive and creating standout digital experiences, PhotoBiz might be the place for you!
- 💰 Salary: $30,000 to $38,000 annually (based on experience)
- 🩺 Benefits: Vision, Medical, Dental, Life Insurance, and Retirement Plan
- 🕒 Schedule: Full-time position
What Does a Passionate Website Support Specialist do?
Short answer? A little of everything! Long answer? They:
1. Help new customers launch their own websites.
Photographers and small business owners all over the world use PhotoBiz to look amazing online. You’ll help fledgling customers go from purchase & configuration to publish with a smile.
2. Answer questions & solve problems.
At heart, you are a problem solver. And resolving issues in a fast, caring way is one of the best things we do at PhotoBiz. We are here for clients 100% and are happy to give expert level training and support.
3. Reach out to see if we can help.
Periodically, we call clients to see if everything is going OK with their business. This is not an upsell! We genuinely want to help our clients with strategy, marketing, and technology so they can win at life.
Do You Have What It Takes?
It takes a certain special something to be a Passionate Website Support Specialist. Some of those somethings you can write on paper. Some you can’t.
And hey, if you’re The One, we’re happy to train you on all the technical stuff. We even have an in-house training program specially designed to turn you into a website-building rockstar.
WE NEED
Happy people who:
Love to talk
Are positive
Have a great phone presence
Solve problems & think on their feet
Roll with the punches
Write clear & concise emails
Can teach & mentor others
Can multitask like a boss
WE WANT
Not strictly required, but a slam-dunk candidate would:
Have a bachelor’s in communication, English, business administration or marketing
Have marketing, design, or sales experience
Have customer service experience
Know basic HTML/CSS
Be familiar with web technologies & social networks
Be familiar with both PCs and Macs
Have you got what it takes to be our next Passionate Website Support Specialist (We hope you do!) If so, pull out your resume and…