As a web-based company, our top priority is keeping our technology working smoothly. You’ll assist with day to day administration of our phone system, active directory, network gear, servers, software and hardware.
If you land the gig, here’s what you’d be responsible for:
Internal IT Help Desk - Resolve user hardware/software issues
Phone Systems - Maintain function of the phone system and manage licenses and equipment. Build relationships with vendors and use vendor tools/portals
Software/Hardware Purchasing & Maintenance - Evaluate PhotoBiz hardware purchases and requests. Help setup, install and maintain hardware
Reporting/report writing tools - Assist with inventory and procurement of reports regarding hardware, software and end-users. This includes replacement reports, forward planning and future license needs
Google app management - Review, test and integrate new features into the system, which includes evaluation of which features make sense for PhotoBiz, testing said features, and deploying them properly into our solutions
Disaster recovery - Assist in developing disaster recovery policies to help maintain the integrity of critical services
Do you know...?
Linux based systems Network communication systems Basic Active Directory and administration All platforms, including PC, Mac, phone, headsets, etc.
Act quickly under pressure Solve problems and plan for the future Communicate effectively Work in a team environment Learn Independently
Think you've got what it takes to be our next IT Support Technician? Apply to join our team!